- Moderator
- #1
December 21, 2009
Subject: COMING SOON - Motorcraft Diesel Exhaust Fluid (DEF)
The following information is provided to prepare Dealerships for the launch of the new 6.7L Diesel engine in the 2011 F-Super Duty. A more detailed communication will be released in January, 2010 once the new Motorcraft Diesel Exhaust Fluid is released for ordering.
WHAT IS DEF?
A non-hazardous clear fluid (67% deionized water / 33% chemically pure Urea) that is injected into the diesel exhaust system to reduce NOx emissions.
WHY DEF?
Required for the 2011 model year F-Super Duty 6.7L Ford diesel to meet 2010 EPA emission regulations
For use with competitive make vehicles using a SCR (selective catalytic reduction) system
The majority of diesel (light and heavy duty) manufacturers will use DEF to meet the new requirements
PART ORDERING
A communication will be sent in early January to announce product ordering details. In general:
DEF is a supplier direct ship product, similar to Motorcraft Coolant & Refrigerant
Dealers can order product directly or through their facing Ford Authorized Distributors
FADs will have product by late January (prior to dealers receiving vehicles)
KEY DATES
Motorcraft Diesel Exhaust Fluid will be available to order early January 2010
ACTION REQUIRED
Plan to order DEF to ensure availability for your customers
1 & 2.5-gallon containers are recommended for consumers wishing to have DEF on hand
FAQ
Why use Motorcraft DEF?
Motorcraft DEF is API certified, meeting ISO22241, and is the only fluid approved and recommended by Ford Motor Company. Inferior product may result in costly damage to the SCR system. System damage as a result of inferior fluid is not eligible for warranty reimbursement.
How is the vehicle filled with DEF?
The fluid is supplied through a fill port located next to the diesel fuel fill port; it has a blue cap clearly marked for diesel exhaust fluid.
What is the capacity of the vehicle DEF tank?
The DEF tanks have a five to six gallon capacity, depending on the vehicle configuration.
How frequently will DEF need to be replenished?
The system is designed to last approximately 7,500 miles between fill ups, coinciding with the oil & filter change interval. However, depending on customer use, replenishment may need to occur more frequently.
Is there a DEF tank level gauge?
The vehicle instrument cluster will provide indication of fluid level in the DEF tank, as well as provide warning messages when the DEF is low and needs to be refilled.
Can the vehicle be operated without DEF?
The vehicle will not operate properly without DEF. When the vehicle DEF monitoring system detects no DEF is available, the vehicle initially goes into a speed limiting mode and then progresses into an idle only mode.
Freezing point is 12F (-11C)
Can DEF freeze in the vehicle?
Yes. However, Ford Motor Company vehicles have a tank and line heater to ensure the vehicle operates in extremely cold climates.
Subject: COMING SOON - Motorcraft Diesel Exhaust Fluid (DEF)
The following information is provided to prepare Dealerships for the launch of the new 6.7L Diesel engine in the 2011 F-Super Duty. A more detailed communication will be released in January, 2010 once the new Motorcraft Diesel Exhaust Fluid is released for ordering.
WHAT IS DEF?
A non-hazardous clear fluid (67% deionized water / 33% chemically pure Urea) that is injected into the diesel exhaust system to reduce NOx emissions.
WHY DEF?
Required for the 2011 model year F-Super Duty 6.7L Ford diesel to meet 2010 EPA emission regulations
For use with competitive make vehicles using a SCR (selective catalytic reduction) system
The majority of diesel (light and heavy duty) manufacturers will use DEF to meet the new requirements
PART ORDERING
A communication will be sent in early January to announce product ordering details. In general:
DEF is a supplier direct ship product, similar to Motorcraft Coolant & Refrigerant
Dealers can order product directly or through their facing Ford Authorized Distributors
FADs will have product by late January (prior to dealers receiving vehicles)
KEY DATES
Motorcraft Diesel Exhaust Fluid will be available to order early January 2010
ACTION REQUIRED
Plan to order DEF to ensure availability for your customers
1 & 2.5-gallon containers are recommended for consumers wishing to have DEF on hand
FAQ
Why use Motorcraft DEF?
Motorcraft DEF is API certified, meeting ISO22241, and is the only fluid approved and recommended by Ford Motor Company. Inferior product may result in costly damage to the SCR system. System damage as a result of inferior fluid is not eligible for warranty reimbursement.
How is the vehicle filled with DEF?
The fluid is supplied through a fill port located next to the diesel fuel fill port; it has a blue cap clearly marked for diesel exhaust fluid.
What is the capacity of the vehicle DEF tank?
The DEF tanks have a five to six gallon capacity, depending on the vehicle configuration.
How frequently will DEF need to be replenished?
The system is designed to last approximately 7,500 miles between fill ups, coinciding with the oil & filter change interval. However, depending on customer use, replenishment may need to occur more frequently.
Is there a DEF tank level gauge?
The vehicle instrument cluster will provide indication of fluid level in the DEF tank, as well as provide warning messages when the DEF is low and needs to be refilled.
Can the vehicle be operated without DEF?
The vehicle will not operate properly without DEF. When the vehicle DEF monitoring system detects no DEF is available, the vehicle initially goes into a speed limiting mode and then progresses into an idle only mode.
Freezing point is 12F (-11C)
Can DEF freeze in the vehicle?
Yes. However, Ford Motor Company vehicles have a tank and line heater to ensure the vehicle operates in extremely cold climates.
