If you have a warranty issue that requires pictures taken, this is the guy on hotline that approves or denies the claim.

Saw some very interesting things that Ford was working on. Some with camo, some not.

Had to change a radiator in a 6.7 superduty today. Fan is broken, shrouds broken. Not a real pleasant job. Involving a dead cat that was left there until the hair fell off, and grew maggots. A REAL CHOICE BOUQUET.

DrainingWith the vehicle in NEUTRAL, position it on a hoist. Refer to: Jacking and Lifting - Overview (100-02 Jacking and Lifting, Description and Operation).NOTE: Use a shop towel when removing the oil filter housing to prevent oil from spilling on the engine or accessory components...

Got another one with a glow plug that ingested into the engine. I diagnosed it, told him he needed a motor. He decided to try and make it home (Oklahoma). He made it 15 miles. Got towed back, went up front, plopped down cash to buy a new truck. Nobody has said what to do with the truck yet.

3pm today, had one towed in that the customer pumped 5 gallons of DEF into the fuel tank. He said that he didn't turn on the key, but I found DEF in the bottom fuel filter housing. Oh, well, I'll find out more Monday.

First vehicle back from vacation. Customer said "It runs really bad!". I can see no practical use for that stuff in ANY vehicle. One of the guys here took 10 gallons of it home to start brush fires...........it wouldn't catch fire!

I just completed on line training for the new F150..........................MY HEAD HURTS!

I just got a work order "At any speed, the truck bounces". Yes, 2015 F350 6.7. AHHHH dealership life!

Could have made Ben a step-by-step on replacing plugs on an MKX.

For this one you need a little knowledge of how it works to begin with. EGR happens by re-routing some burned exhaust gasses back into the intake flow. This makes the mixture less "volatile". The egr valve is the component that does that..............until now. Newer diesels, ecoboost, and some...

I'm enrolled in hybrid class in earth city july 1-3. Gotta keep the senior master status.

2012 f450 military ambulance, 6.7 with a check engine light. Have to change the def tank sending unit because the reductant heater is defective. Of course, I cant lift it, got to bench press a full def tank down complete with bracketry. The ambulance package required the "outside the frame"...

Worked on one today, "Customer says fuel gauge and steering wheel controls quit at the same time". I'd been getting PITA jobs for a while, so I thought this one wont be so bad. I verified that the steering wheel switches wouldn't work the radio. Checked for DTCs in the ACM (audio control...

Mar 28 2014 4767 -2014 Transit Connect - Ignore DTC B10C0:15 - Built On Or Before 3/24/14 Some Transit Connect vehicles built before 03/24/2014 may exhibit DTC B10C0:15 (Fuel Pump Supply) in the Body Control Module (BCM). Ignore this code, even if a no start condition exists. It is not...

Got one in here now, customer complaining of blue/white smoke. Test drive, no smoke. Overfull on oil, OASIS shows right side injectors had been replaced for overfull oil level. Has an overspeed DTC (freeze frame shows it set at 100.6 mph). Customer "Oh, No, I don't drive it like that. Its my...

Just had to do web training on the aluminum body repairs to keep my senior master certification.

If you have FICM codes that show the ficm needs replacement, first try doing a Programmable Module Installation (PMI). It involves downloading the information, then when the IDS (or similar scan tool) says to replace the module, dont. Just upload the information, then proceed with all...

Had a 12 fusion with a "wont switch from vent to floor to defrost" issue. You have to remove the instrument panel just to diagnose the issue.

gotta change one. I'll see if I can get pics.

Had a customer with a new 2013 f250 in with a concern of intermittent stalling and rough running. Understandably, he was irritated. With the usual arguement "I bought a $60k truck and now this!", I started talking to him. We went from him wanting his money back, to me telling him "I'LL FIND IT"...

Worked on an 06 VW Tuareg. Bolts all broken off in the bottom pulley. Got a new pulley, bottom timing belt gear, timing belt, serpentine belt. Put it all together, ran great, just a coolant leak, FROM THE BACK OF THE ALTERNATOR.

http://money.msn.com/now/post.aspx?post=360f2b7a-54a1-4bb3-93b5-efbf531a0073

http://www.powerstroke.org/forum/what/272584-how-long-change-head-gaskets.html

Ford the Only Full-Line Automaker Named to Fast Company 2013 Ranking of World’s 50 Most Innovative Companies•Ford Motor Company is the only full-line automaker recognized in Fast Company’s 2013 Most Innovative Companies ranking •Ford joins top-ranked Nike and Amazon as well as technology...