Ford Truck Fanatics  



Home Gallery TOTM New Posts My Threads / My Replies Links Sponsors Calendar Arcade Calculators Fliers
Go Back   Ford Truck Fanatics > General > Garage and Tool Zone

Garage and Tool Zone Tool discussion, or anything pertaining to your garage.

Reply
 
Thread Tools Display Modes
  #1  
Old 11-02-2010, 09:05 PM
5.0Flareside's Avatar
5.0Flareside 5.0Flareside is offline
OP of 1st PWT
 
Join Date: May 2009
Location: La Vergne, TN
Posts: 14,395
5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute
Harbor Freight Changes to know about

Ok guys, there are some major changes that are happening at the Harbor Freight stores. I'm gonna break them down.

Free Item Coupons: One item per Customer, no matter how many coupons or different item coupons you have.. NO EXCEPTIONS.. this came down from corporate. any Cashier that gets caught allowing otherwise will get fired.. and yes im sure some of yall, just like lots of customers, are royally pissed, but its a cost saving measuring somewhere in the range of 52 million...

Employee's engaging Customers: yall should notice in stores starting in the next weeks a fewer amount of employees total, but more of them are visable.. its to improve customer engagement. if yall dont get noticed or talked to in stores by sales people, we dont get everyone. we miss people sometimes.

Sales Prices: If you dont have a coupon or paper or a printed out sheet with a lower sales price. You won't get it anymore. no matter what. same as the Free Item thing, if a cashier does otherwise they can/will be fired.


i'm sure im gonna remember more through the coming days/weeks and as i find out about them. i'll alert yall.
__________________
Chris C.
94 F250 7.3 Powerstroke ZF-5.
PREVIOUS: 92 F150 Flareside(white), 87 F250, 92 F150 Flareside (supercab & Red), 88 F-150, 82 F100

Reply With Quote
Sponsored Links
  #2  
Old 11-02-2010, 09:18 PM
Fordzilla80's Avatar
Fordzilla80 Fordzilla80 is offline
Ranger Lariat
 
Join Date: May 2009
Location: FL
Posts: 6,369
Fordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond repute
Harbor Freight needs to hire me so I can enforce these rules to all the customers who I know will piss and moan about these changes, and then try to get around them...


As for customer service, I never got any before at HF, so i'm definitely not expecting any now.
__________________
Shaun
1980 Ford F150 Ranger Lariat
2003 Ford Ranger Edge
Reply With Quote
  #3  
Old 11-02-2010, 09:23 PM
5.0Flareside's Avatar
5.0Flareside 5.0Flareside is offline
OP of 1st PWT
 
Join Date: May 2009
Location: La Vergne, TN
Posts: 14,395
5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute
well believe me... thats gonna change... (supposed to at all stores)

now the store managers don't have to go through all the hoops of HR to fire someone... so if the employee isnt doing their ****.. they should be gone. and also this a quote from my store manager quoting the President of the company finishing off last weeks store managers meeting in vegas.....

"Well i hope all of you all had a good time in Vegas this year. Cause I'm sure half of you all won't be back next year"

in laymans terms.. if the store manager aint doing the stuff correctly they will not hesitate to replace them..
__________________
Chris C.
94 F250 7.3 Powerstroke ZF-5.
PREVIOUS: 92 F150 Flareside(white), 87 F250, 92 F150 Flareside (supercab & Red), 88 F-150, 82 F100

Reply With Quote
  #4  
Old 11-02-2010, 09:30 PM
Fordzilla80's Avatar
Fordzilla80 Fordzilla80 is offline
Ranger Lariat
 
Join Date: May 2009
Location: FL
Posts: 6,369
Fordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond repute
I'll be putting that to the test then. Never once has anybody at HF helped me out, and never have any of the clerks greeted me with a smile. Maybe they'll have some openings for stock now.
__________________
Shaun
1980 Ford F150 Ranger Lariat
2003 Ford Ranger Edge
Reply With Quote
  #5  
Old 11-02-2010, 09:45 PM
Fellro's Avatar
Fellro Fellro is offline
Ford Truck Fanatic Administrator

Moderator
Admin
 
Join Date: Jan 2007
Location: Iowa County, Iowa
Posts: 7,427
Fellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond reputeFellro has a reputation beyond repute
It is amazing to me how people can get so pissed off about free stuff... I see it all the time. I have had good service at the HF store here, actually got a better deal on a vise a while back when I was looking for the one in the insider's club ad... it was a regular sale item at that, and was the same size as I was looking for... They found it for me.
__________________
My trucks:
The workhorse, 86 F250 4x4 6.9 nat aspirated, 3.25 exhaust, custom intake, electric fuel pump, otherwise well used stock... not real pretty but just loves to work!

The other heavy hauler, 92 F350 2wd dually crew cab, flatbed/toolboxes, 92 Cummins VE 12V with intercooler, NV4500 manual

The beater: 88 F250 4x4, 5.8 5 speed
The project ... 1978 F150 4wd shortbed 351 auto

ASE certified parts specialist
I do most all of my own work so I know who to complain to..Roger
Reply With Quote
  #6  
Old 11-03-2010, 08:21 AM
LEB Ben's Avatar
LEB Ben LEB Ben is offline
Arrogant A-hole At-Large
 
Join Date: Apr 2008
Location: outside your house
Posts: 34,830
LEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond reputeLEB Ben has a reputation beyond repute
Quote:
Originally Posted by nflfreak43 View Post
Ok guys, there are some major changes that are happening at the Harbor Freight stores. I'm gonna break them down.

Free Item Coupons: One item per Customer, no matter how many coupons or different item coupons you have.. NO EXCEPTIONS.. this came down from corporate. any Cashier that gets caught allowing otherwise will get fired.. and yes im sure some of yall, just like lots of customers, are royally pissed, but its a cost saving measuring somewhere in the range of 52 million....
I definitely get that, but is there a system in place from going back consecutive days, or just exiting the store and coming back in, or just giving the coupon to your buddy that's with you?

Quote:
Originally Posted by nflfreak43 View Post
Employee's engaging Customers: yall should notice in stores starting in the next weeks a fewer amount of employees total, but more of them are visable.. its to improve customer engagement. if yall dont get noticed or talked to in stores by sales people, we dont get everyone. we miss people sometimes. .
I really hope this works. If I'm treated right, I'm alot more inclined to buy something where ever I go.

Quote:
Originally Posted by nflfreak43 View Post
Sales Prices: If you dont have a coupon or paper or a printed out sheet with a lower sales price. You won't get it anymore. no matter what. same as the Free Item thing, if a cashier does otherwise they can/will be fired


i'm sure im gonna remember more through the coming days/weeks and as i find out about them. i'll alert yall.
Ouch...I think this last one will hurt you some. You guys won't even look it up online?

Quote:
Originally Posted by nflfreak43 View Post
well believe me... thats gonna change... (supposed to at all stores)

now the store managers don't have to go through all the hoops of HR to fire someone... so if the employee isnt doing their ****.. they should be gone. and also this a quote from my store manager quoting the President of the company finishing off last weeks store managers meeting in vegas.....

"Well i hope all of you all had a good time in Vegas this year. Cause I'm sure half of you all won't be back next year"

in laymans terms.. if the store manager aint doing the stuff correctly they will not hesitate to replace them..
Question is, how long will this last? Sure while the heat is on, but eventually, when things cool off and people aren't as afraid of losing their jobs anymore, in inevitible to revert back to what's comfortable. Not to mention, it already sounds like you guys are cutting back employees, so it gets difficult to trim fat when there's none left to trim.
__________________

'77 250 400 Boggers (show)__'96 350 CC 460 SSR's (work)__'79 Bronco 400 35's (play)

Quote:
Inspired by Ian
We live in a society that keeps finding answers to problems people never knew they had.
I bow my head to Jesus, stand for my family, love only one woman, and am always proud of what I have.

Standing by my gun and Bible since 1986.

Ben
Reply With Quote
  #7  
Old 11-03-2010, 04:28 PM
Fordzilla80's Avatar
Fordzilla80 Fordzilla80 is offline
Ranger Lariat
 
Join Date: May 2009
Location: FL
Posts: 6,369
Fordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond reputeFordzilla80 has a reputation beyond repute
Quote:
Originally Posted by UTfball68 View Post
Ouch...I think this last one will hurt you some. You guys won't even look it up online?
I can see exactly why they implemented the price one Ben. Down here at my HF, there are so many returns and disgruntled customers who thought HF was Snap-On quality, that the lines often back up. Well, when the line is backed up, servicing one customer's needs because he didn't have the coupon or whatever just causes the line to back up even more. This rule basically protects HF from donkeys who try to screw HF out of a deal, and helps get the lines moving and get customers out faster.
__________________
Shaun
1980 Ford F150 Ranger Lariat
2003 Ford Ranger Edge
Reply With Quote
  #8  
Old 11-03-2010, 05:18 PM
wareagle's Avatar
wareagle wareagle is offline
War Eagle
 
Join Date: Jul 2010
Location: Hickory, NC
Posts: 1,935
wareagle is a splendid one to beholdwareagle is a splendid one to beholdwareagle is a splendid one to beholdwareagle is a splendid one to beholdwareagle is a splendid one to beholdwareagle is a splendid one to beholdwareagle is a splendid one to behold
Damn, you think I caused all that? If, as Kevin Spacey says in American Beauty after buying the old Camaro, "I Rule!!"
__________________
Steven

1966 Mustang Coupe
200 Inline 6
Reply With Quote
  #9  
Old 11-03-2010, 05:46 PM
5.0Flareside's Avatar
5.0Flareside 5.0Flareside is offline
OP of 1st PWT
 
Join Date: May 2009
Location: La Vergne, TN
Posts: 14,395
5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute
Harbor Freight stuff may not be snap on quality... but it is actually some good stuff... believe me.. thats all ive used to replace the corsica's oil pump, lifters etc. and the Flaresides Heads and Cam and etc....
__________________
Chris C.
94 F250 7.3 Powerstroke ZF-5.
PREVIOUS: 92 F150 Flareside(white), 87 F250, 92 F150 Flareside (supercab & Red), 88 F-150, 82 F100

Reply With Quote
  #10  
Old 11-03-2010, 05:47 PM
5.0Flareside's Avatar
5.0Flareside 5.0Flareside is offline
OP of 1st PWT
 
Join Date: May 2009
Location: La Vergne, TN
Posts: 14,395
5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute5.0Flareside has a reputation beyond repute
Quote:
Originally Posted by wareagle View Post
Damn, you think I caused all that? If, as Kevin Spacey says in American Beauty after buying the old Camaro, "I Rule!!"
no its been in the works for a while..
__________________
Chris C.
94 F250 7.3 Powerstroke ZF-5.
PREVIOUS: 92 F150 Flareside(white), 87 F250, 92 F150 Flareside (supercab & Red), 88 F-150, 82 F100

Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:10 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Ford Truck Fanatics is not affiliated with or endorsed by Ford Motor Company.