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'Puters Tech help! Hardware, Software... Truck guys can be geeks too.

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  #1  
Old 02-14-2014, 01:43 AM
FordF-SuperDuty FordF-SuperDuty is offline
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Laptop problems

My fairly new Windows 8 laptop all of a sudden started have problems. I went to use it and it seems to be stuck in an infite update cycle, this went on for about 30 minutes and it finally updated. When I finally got in it was running slow and wouldn't wake up from sleep. I tried running windows restore twice from the restore point made before the update and I got a 0x8007045b error both times. Tried an older restore point and got the same error. I went and downloaded CCleaner and ran it then tried the restore again, same error. Any suggestions?
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  #2  
Old 02-14-2014, 07:45 AM
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smokey smokey is offline
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That error code is normally caused by a corrupted resistry from some type of virus/malware. This will cause updates to hang like you stated. Download malwarebytes and run it.
That might correct .
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Last edited by smokey; 02-14-2014 at 07:48 AM.
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Old 02-14-2014, 10:22 AM
FordF-SuperDuty FordF-SuperDuty is offline
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Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.14.05

Windows 8 x64 NTFS
Internet Explorer 11.0.9600.16518
3024x_000 :: TAYLOR [administrator]

2/14/2014 7:25:20 AM
mbam-log-2014-02-14 (07-25-20).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 489435
Time elapsed: 1 hour(s), 28 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\3024x_000\Downloads\PhotoScape_V3.6.5.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

(end)

I'm not entirely sure that this was the problem though.
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Last edited by FordF-SuperDuty; 02-14-2014 at 10:24 AM.
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  #4  
Old 02-14-2014, 10:37 AM
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No i doubt that was the problem either.
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Old 02-14-2014, 10:42 AM
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Check your messages I sent you a few things to try
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